What the email contains

Every Proland confirmation email follows the same transparent layout:

Clear header

Subject line with transaction ID, destination, and amount so it is easy to find later.

QR + auto-install

A scannable QR plus a one-tap “Install eSIM” button for iOS 17.4+.

Manual details

SM-DP+ address, activation code, PIN/PUK, APN reminder for manual setup.

Invoice & dashboard

Direct links to download your invoice and open the eSIM dashboard to track data.

Support in the footer

24/7 contact email and short checklist if something is not working.

Three-step visual of installing an eSIM straight from the email

From inbox to data in minutes

No extra apps. Follow the email and you are connected:

  1. Open the email — the QR and “Install eSIM” button are at the top.
  2. If you prefer manual setup, use the SM-DP+ address and Activation Code right under the QR.
  3. Turn on data roaming and use the dashboard link to confirm you are online.
Support-focused view of the confirmation email footer and tips

Support and transparency built in

  • Visible support address (hello@proland.lv) with a 24/7 note.
  • Reminder about validity window, fair use, and roaming toggle.
  • Invoice download and dashboard links stay in the same thread for future reference.